Troubleshoot Rules

Rules don’t work? Here are a few ways to get to bottom of things.

Rule Preview

While editing your rule, you can preview it. See  Preview a Rule  for details.


View the Rule Status Window

You can view the files in your folder and what rules they match. See  Show Rule Status .


Check the Logs

If everything checks out in the preview/status, the next step is to check the logs (see  Viewing Logs ). You can do that in either of two ways:

  • Choose Help > “View Logs.”

  • If you enabled the Hazel status menu, choose “View Log” from that menu.

You can use the search field to find log messages specific to the file you are having problems with. You can also enable debug mode which will result in much more descriptive logging. Instructions on how to do that here:  Debug Mode .

 

If you are still unable to track down the problem, contact support by choosing Help > “Contact Support.” Be sure to attach the information you gained from using the tools above.

SEE ALSO

Enable, Disable, or Pause Rules

Run Rules Manually

Learn More