Hazel Troubleshooting Guide

  Back to search results

Rules don’t work? Here are a few ways to get to bottom of things.

Rule Preview

While editing your rule, you can preview it. See Preview a Rule for details.

View the Rule Status window

Under Hazel’s “Folders” tab, click the status button to view the status window. Here, Hazel will show all the files and which rules match them, if any.

Check out this article on how to get the most out of it: Show Rule Status.

Check the logs

If everything checks out in the preview/status, then the next step is to check the logs.

Go to the “Info” section and click on the “View Log” button. That will bring up the logs. You can use the search field to find log messages specific to the file you are having problems with.

 


 

If you are still having problems tracking down the problem, contact support by clicking the “Contact Support” button in Hazel’s “Info” section.

Make sure to attach the information you gained from using the tools above.