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Updated to Mojave and Hazel lost all rules

PostPosted: Mon Sep 24, 2018 5:56 pm
by dub
I updated to Mojave, after updating, Hazel popped up to have an update. I updated, seemed fine, but asked if I wanted to remove old files, I checked ok, but gave an error message it failed. I ignored it. then about 5 minutes later, it said it had another update, i clicked ok, updated, and relaunched, no rules. All the rules have disappeared. I have Time Machine backups, I went into ~/Library/Application Support, and restored those Hazel files, I also restored ~/Library/Preferences/com.hazel.* I now have the folders, but still no rules. Please help me to restore my latest rule set.

thanks!

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Mon Sep 24, 2018 7:23 pm
by coffeebear58
I have the same issue, and it thinks I am in demo trial mode too. I reinstalled the license (version 4) but the Folders and Rules did not come back with it.
I'm hoping that the Hazel version in my other Mac still has the Folders and Rules when it comes up (still installing Mojave, booting up).

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Tue Sep 25, 2018 9:04 am
by Mr_Noodle
There was a bug in 4.3 which would cause the prompt to show up. This has been fixed in 4.3.1.

To restore your rules, follow this guide: https://www.noodlesoft.com/kb/restoring ... m-backups/

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Tue Sep 25, 2018 1:09 pm
by noeltykay
Mr_Noodle wrote:There was a bug in 4.3 which would cause the prompt to show up. This has been fixed in 4.3.1.

To restore your rules, follow this guide: https://www.noodlesoft.com/kb/restoring ... m-backups/


I tried this and unfortunatley it is corrunpted...Image

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Tue Sep 25, 2018 1:21 pm
by Mr_Noodle
Try restoring only the preferences, not the application support files. Does the list of folders show up when you do that?

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Thu Oct 11, 2018 5:50 pm
by theduke99
I have the same problem. After updating to Mojave, Hazel stopped working. no error prompt or anything else simply no reaction to run rules now. i reinstalled several times but i cant get it back to work. it shows the folders but the rules are not there. i reinstalled the preferences only. didnt work. reinstalled the application folder and the preferences. didnt work. what am i'm missing.

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Fri Oct 12, 2018 11:09 am
by Mr_Noodle
Did you follow the guide posted above? It's important that you deal with cfprefsd.

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Fri Oct 12, 2018 5:32 pm
by theduke99
yes i did

Re: Updated to Mojave and Hazel lost all rules

PostPosted: Mon Oct 15, 2018 10:30 am
by Mr_Noodle
Can you email the files in to support?