Noodlesoft Forums

A subset of my Rules doesn't seem to work since upgrading to V5.

Here's what I'm seeing when I look at the Activity: https://cln.sh/O0H83w

The "Process Movies" and "Move Artwork" should do two things:

1) Run ffmpeg on the .mp4 file to convert it from .mkv to .mp4
2) Move the artwork files from filebot to their Plex directories.

These rules worked perfectly in v4 for years.

I can't seem to find the "View Logs" for v5 to see if something's not running right. Perhaps a permission somewhere for ffmpeg to run, or for Hazel to write to a drive?

Actually, I don't think it's a permissions issue.

It just started running after I paused it and resumed it.

These files have been sitting in this directory for 24+ hours and they should run after 2 minutes.

Is v5 just slower than v4 was? Or maybe pausing and resuming the rules fixed the issue?

Please go through the troubleshooting guide and report back with the results: https://www.noodlesoft.com/kb/hazel-tro ... ing-guide/

I ran through everything there, to no avail.

If I view the logs, I see multiple instances of: 2020-12-16 10:41:06.616 hazelworker[7975] Running worker (v5.0.3) for folder with identifier: 16777218-37921038.
2020-12-16 10:41:39.265 hazelworker[8020] Running worker (v5.0.3) for folder with identifier: 16777218-37921038.

Which is me, forcing the Rules I'm looking at right now to run.

It never seems to run anything, though.

However, if I preview the Rules, it shows the files I want it to run on are a match: https://cln.sh/8CpaSH and https://cln.sh/x1cf0p

Also, the "Bad Boys for Life" folder is now empty and matched the "Delete Empty Folders" Rule over an hour ago, but it's still sitting there.

I'll need a larger excerpt from the logs. Can you email that in?

I've been monitoring it since I first posted and it all seems to be working fine.

I stopped and started all of my rules, rebooted my machine and made sure the helper was running.

If I notice it stop running any of the Rules again, I'll grab a bunch of the logs and email them in.