Deleting folder not working...

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Deleting folder not working... Mon Jun 30, 2025 4:26 pm • by tcgass
I have set up a rule to delete folders named ‘Images’ on a work drive, but it is not functioning. I have enabled the ‘also apply in subfolders’ rule and ensured that the relevant folders are actually named that way, but it is not successful. For testing purposes, I copied the rule and changed the name to ‘New Folder’. Now, when I create a folder named ‘New Folder’ anywhere on the drive, it is deleted correctly. But it doesn't seem to work with the name ‘Images’. What could be the reason for this?
tcgass
 
Posts: 33
Joined: Mon Oct 29, 2012 10:33 am

Re: Deleting folder not working... Tue Jul 01, 2025 9:33 am • by Mr_Noodle
Can you go through the troubleshooting guide here? https://www.noodlesoft.com/kb/hazel-tro ... ing-guide/

Report back with the results.
Mr_Noodle
Site Admin
 
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Location: New York City

Re: Deleting folder not working... Tue Jul 01, 2025 9:54 am • by tcgass
The Rule Preview gives me green tickermarks on all folders named "Images" on all folder levels.

The Rule Status Windwow however gives me the following error message under "Date Last Opened" and "Source URL/Address": Error: Could not retrieve metadata for file:/Volumes/Daily Backup/Images
tcgass
 
Posts: 33
Joined: Mon Oct 29, 2012 10:33 am


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