Sorry,
it seems, there is a misunderstanding.
I am still using the "Replace text" function to do so.
But if I understand it correct, I have to create a new rule for every replacement couple
DO rename
token "customer id"--> "Replace text" is Peter
customer id 10001 is Paul etc.
and I use it by your way
If you have a custom attribute for the id, then you can do replace text on it and it should work. The only caveat is if the customer id is not in the list. Maybe in that case, if you can differentiate it from the ones that worked, you can have another rule set a color label on them for manual processing.
and it works well.
Instead of "set a color label", I use "date added --> is not in the last --> 5 minutes"
I only imagine that is much easier to edit one "replacement list", than to create one rule for every replacement couple.
thx