Hazel quits unexpectedly

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Moderator: Mr_Noodle

Hazel quits unexpectedly Sun Jul 23, 2017 7:10 am • by Allsop
I am experiencing random quitting of Hazel and it does not seem to open on startup even though it is set to do so in system preferences. The quitting can happen at any time even in mid-operation. Any ideas?
Allsop
 
Posts: 67
Joined: Thu May 01, 2014 1:43 am

Re: Hazel quits unexpectedly Mon Jul 24, 2017 10:54 am • by Mr_Noodle
I suggest checking the logs. See if you can find any errors there. Also, under your home folder, go to Library/Logs/DiagnosticReports. See if there are any crashes of Hazel processes there.
Mr_Noodle
Site Admin
 
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Location: New York City

Re: Hazel quits unexpectedly Mon Jul 24, 2017 11:32 am • by Allsop
Thanks Mr. Noodle. I have had a look at the Logs as suggested and I think one shows an error but as I am not that computer literate I do not really know! Is stere any way I can send you the log, there are too many words to paste it here. Any advice most welcome. Thanks.
Allsop
 
Posts: 67
Joined: Thu May 01, 2014 1:43 am

Re: Hazel quits unexpectedly Tue Jul 25, 2017 10:48 am • by Mr_Noodle
Email them in to support. Click "Contact Support" in Hazel's "Info" section and attach the log to your message.
Mr_Noodle
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Joined: Sun Sep 03, 2006 1:30 am
Location: New York City

Re: Hazel quits unexpectedly Tue Jul 25, 2017 11:17 am • by Allsop
Thanks, I have done so.
Allsop
 
Posts: 67
Joined: Thu May 01, 2014 1:43 am


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