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Hazel cant differentiate between capital "G" and capital "C"

PostPosted: Sun Jul 17, 2016 5:50 pm
by rolfg1
I love Hazel, but it seems to have a problem when searching a scanned document containing my last name which begins with the letter"G", but does recognize my name as beginning with the letter"C". My docs are scanned by my Fujitsu ix500 with built in OCR.
When I copy a name from a scanned and OCR'd pdf it seems that Hazel cannot recognize the word as beginning with G, butpaste it into another document the letters are correct and do not begin with the letter"C".
This happens erratically with some docs showing the correct spelling and others missing. Is there any way to correct this problem?
Thank you,
Rolf Gruller

Re: Hazel cant differentiate between capital "G" and capital

PostPosted: Mon Jul 18, 2016 11:01 am
by Mr_Noodle
Can you email support with an example document demonstrating the problem along with an export of your rule?