Error message on new install

Posted:
Mon Jun 06, 2016 11:09 am
by RossA
Hi - I have just installed the latest version of Hazel (demo) on my iMac and tried to run it but get the following error every time it loads up.
Rules for one or more folders are corrupt and could not be loaded.
None of the rules I create or have imported work.
Any help appreciated.
Re: Error message on new install

Posted:
Tue Jun 07, 2016 11:01 am
by Mr_Noodle
Starting from your home folder, go into your ~/Library/Application Support/Hazel folder. Find any .hazelrules files in there and copy them somewhere safe.
Now, try importing them one by one until you can isolate which one is causing the problem. Once you find that, click the "Contact Support" button in Hazel's "Info" pane and attach those files to the email and send them in.
Re: Error message on new install

Posted:
Wed Jun 08, 2016 11:48 am
by RossA
Thanks for the reply, The folder '~/Library/Application Support/Hazel' doesn't exist?
Mr_Noodle wrote:Starting from your home folder, go into your ~/Library/Application Support/Hazel folder. Find any .hazelrules files in there and copy them somewhere safe.
Now, try importing them one by one until you can isolate which one is causing the problem. Once you find that, click the "Contact Support" button in Hazel's "Info" pane and attach those files to the email and send them in.
Re: Error message on new install

Posted:
Thu Jun 09, 2016 11:45 am
by Mr_Noodle
Which part doesn't exist? If you are referring to Library then google around on how to make that folder visible. If the other folders don't exist, then you have a deeper problem.