Noodlesoft Forums

Hello,
I bought today Hazel. I intend following. I wanted to monitor my Dropbox folder regularly and copy them to an external hard drive. The external hard drive is connected to my router. Unfortunately, the files are not copied. Why is that? I reach via SMB to the hard disk.

The error:

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31.08.15 12:12:29,000 kernel[0]: smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc00000d4) to errno returning EIO


How can i resolve the problem? And how can i use my setting?
Greetings avunculo

I don't know what that error is but it seems to be an smb issue. Have you tried a local folder as the destination? If that doesn't work then there's probably an issue with your rules.

Yes local it works. Do you have a idea how can use my setting?

I suggest you check Hazel's logs. Go to the "Info" section and click on "View Log". Search for one of the files in question and post/email any messages you find about it.

Hi,
this is my error log:

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 Marker - 02.09.2015 10:43:09
2015-09-02 10:43:18.046 hazelworker[20915] ###main load address: 0x100845000
2015-09-02 10:43:18.047 hazelworker[20915] ###Noodle load address: 0x100955000
2015-09-02 10:43:18.047 hazelworker[20915] ###CK load address: 0x10091e000
2015-09-02 10:43:18.130 hazelworker[20915] Processing folder Autovermietung Stuttgart (forced)
2015-09-02 10:43:20.310 hazelworker[20915] test.pdf: Rule Test copy matched.
2015-09-02 10:43:22.049 hazelworker[20915] Error copying file from /Users/Sebastian/Desktop/Autovermietung Stuttgart/test.pdf to /Volumes/FRITZ.NAS/Toshiba-ExternalUSB3-0-02/Bilder/test/test.pdf: Error Domain=NSCocoaErrorDomain Code=513 "“test.pdf” couldn’t be moved because you don’t have permission to access “test”." UserInfo=0x7f9a00456230 {NSSourceFilePathErrorKey=/Volumes/FRITZ.NAS/.TemporaryItems/folders.501/TemporaryItems/(A Document Being Saved By hazelworker)/test.pdf, NSUserStringVariant=(
    Move
), NSDestinationFilePath=/Volumes/FRITZ.NAS/Toshiba-ExternalUSB3-0-02/Bilder/test/test.pdf, NSFilePath=/Volumes/FRITZ.NAS/.TemporaryItems/folders.501/TemporaryItems/(A Document Being Saved By hazelworker)/test.pdf, NSUnderlyingError=0x7f9a00433510 "The operation couldn’t be completed. Permission denied"}
2015-09-02 10:43:22.050 hazelworker[20915] [Error] Copy failed: Could not copy file test.pdf from folder /Users/Sebastian/Desktop/Autovermietung Stuttgart to folder /Volumes/FRITZ.NAS/Toshiba-ExternalUSB3-0-02/Bilder/test/test.pdf
2015-09-02 10:43:22.058 hazelworker[20915]
 Done processing folder Autovermietung Stuttgart
 

It appears to be a permissions issue. Try doing the operation manually in Finder and see if you are forced to enter a password. If so, then you'll need to fix the permissions for Hazel to do the copy.

Hi,
I can copy manaually in the Finder. Without enter a passwort. How can i fix my permissions for hazel?

You can normally do it by doing "Get Info" on the file in Finder. Permission settings are at the bottom. That said, if it's over a network share, there may be settings on the router/server you need to tweak.

Ok i cannot change or fix any permissions on the hard drive.
I need a another config. Maybe it is possible with a other program.