help with log error

Get help. Get answers. Let others lend you a hand.

Moderator: Mr_Noodle

help with log error Wed Apr 09, 2025 9:21 pm • by mattywow
2025-04-09 18:17:12.615 86Z3GCJ4MF.com.noodlesoft.HazelHelper[698] Cannot find folder with id: 16777229-22953173

I found this log file after I noticed the rules didn't process. I viewed the 'rule previewer' and it has identified files to process. I went to the log and found the above. per another post, I exported the rules for that folder. removed the folder. re-added the folder and then imported the rules back. no luck.

can anyone help with next steps?

Thanks!
mattywow
 
Posts: 4
Joined: Fri Mar 28, 2025 4:12 pm

Re: help with log error Thu Apr 10, 2025 9:58 am • by Mr_Noodle
Try the following:

- Export the rules for the folder.
- Remove the folder from Hazel
- Add the folder back
- Import your rules and re-enable as necessary.
Mr_Noodle
Site Admin
 
Posts: 11865
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City


Return to Support