Failed to extract update

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Moderator: Mr_Noodle

Failed to extract update Wed Oct 23, 2024 12:34 pm • by dealtek
Hi,

on Sonoma - hazel v5 - check for updates and got error

Failed to extract update.

I just bought v6... what is the error for and how do I best upgrade from v5 to v6
dealtek
 
Posts: 33
Joined: Mon Jan 21, 2019 2:15 pm

Re: Failed to extract update Wed Oct 23, 2024 2:40 pm • by kingshill
dealtek wrote:Hi,

on Sonoma - hazel v5 - check for updates and got error

Failed to extract update.

I just bought v6... what is the error for and how do I best upgrade from v5 to v6



Same here. I will buy the upgrade for sure. But I will wait until chief noodles has checked the issue (don't want to destroy my rule set)
kingshill
 
Posts: 19
Joined: Sun Apr 23, 2017 3:11 pm

Re: Failed to extract update Wed Oct 23, 2024 3:14 pm • by GypsyArt
Same here I got the download then it gave me the same error. I'm also getting a pop up every few seconds stating Hazel has been stopped. I took of all but 3 rules that I know work in case it was a conflict of interest type thing but no, it's still happening.
GypsyArt
 
Posts: 11
Joined: Wed Oct 23, 2024 3:09 pm

Re: Failed to extract update Wed Oct 23, 2024 3:27 pm • by Mr_Noodle
While this is a bug, even if fixed, you should not be able to download major updates via the in-app updater. Since it requires payment, you need to download and install the update manually.
Mr_Noodle
Site Admin
 
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Location: New York City

Re: Failed to extract update Wed Oct 23, 2024 3:32 pm • by GypsyArt
Mr_Noodle wrote:While this is a bug, even if fixed, you should not be able to download major updates via the in-app updater. Since it requires payment, you need to download and install the update manually.
oh ok, thank you for letting us know. :D
GypsyArt
 
Posts: 11
Joined: Wed Oct 23, 2024 3:09 pm


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