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moving to trash not working after Sonoma upgrade

PostPosted: Mon Oct 09, 2023 10:58 am
by awaldraff
Not sure what is happening, but since I upgraded to Sonoma hazel is not able to delete files/folders

I presume I should reset permissions, but have not been able to figure it out

Any ideas?

Re: moving to trash not working after Sonoma upgrade

PostPosted: Tue Oct 10, 2023 8:47 am
by Mr_Noodle
Can you check the logs? Go to Help->View Logs. Search for one of the files in question and post/email in the relevant log messages.

Re: moving to trash not working after Sonoma upgrade

PostPosted: Tue Oct 10, 2023 2:41 pm
by awaldraff
Here's the log for a folder that should have been deleted, but failed

2023-10-10 13:39:44.929 hazelworker[12938] Error moving file from /Users/awaldraff/Documents/PKM/#referencia/1 personal/101 apartamentos /1015 edificio casablanca/1015.06 actas to /Users/awaldraff/.Trash/1015.06 actas: Error Domain=NSCocoaErrorDomain Code=512 "“1015.06 actas” couldn’t be moved to “Trash”." UserInfo={NSSourceFilePathErrorKey=/Users/awaldraff/Documents/PKM/#referencia/1 personal/101 apartamentos /1015 edificio casablanca/1015.06 actas, NSUserStringVariant=(
Move
), NSDestinationFilePath=/Users/awaldraff/.Trash/1015.06 actas, NSFilePath=/Users/awaldraff/Documents/PKM/#referencia/1 personal/101 apartamentos /1015 edificio casablanca/1015.06 actas, NSUnderlyingError=0x600000e024f0 {Error Domain=NSPOSIXErrorDomain Code=11 "Resource deadlock avoided"}}
2023-10-10 13:39:44.929 hazelworker[12938] [Error] Move failed: Could not move file 1015.06 actas from folder /Users/awaldraff/Documents/PKM/#referencia/1 personal/101 apartamentos /1015 edificio casablanca to folder /Users/awaldraff/.Trash/1015.06 actas.

Re: moving to trash not working after Sonoma upgrade

PostPosted: Tue Oct 10, 2023 8:35 pm
by supafly
Seeing a similar situation here.

For me to reproduce this error requires all of the following conditions:
1. Hazel must be attempting to move a subfolder (non-folder files can be moved without error)
2. The move destination must be Trash (subfolders can be moved to other destinations without error)
3. The subfolder must be located a Dropbox folder (subfolders located outside of Dropbox can be moved to the Trash without error)

Code: Select all
hazelworker[20830] Error moving file from /Users/bill/Library/CloudStorage/Dropbox-Accountiful/Bill Mosca/TEST/SUBFOLDER to /Users/bill/.Trash/SUBFOLDER: Error Domain=NSCocoaErrorDomain Code=512 "“SUBFOLDER” couldn’t be moved to “Trash”." UserInfo={NSSourceFilePathErrorKey=/Users/bill/Library/CloudStorage/Dropbox-Accountiful/Bill Mosca/TEST/SUBFOLDER, NSUserStringVariant=(
    Move
), NSDestinationFilePath=/Users/bill/.Trash/SUBFOLDER, NSFilePath=/Users/bill/Library/CloudStorage/Dropbox-Accountiful/Bill Mosca/TEST/SUBFOLDER, NSUnderlyingError=0x6000034e3990 {Error Domain=NSPOSIXErrorDomain Code=11 "Resource deadlock avoided"}}
2023-10-10 17:27:52.551 hazelworker[20830] [Error] Move failed: Could not move file SUBFOLDER from folder /Users/bill/Library/CloudStorage/Dropbox-Accountiful/Bill Mosca/TEST to folder /Users/bill/.Trash/SUBFOLDER.

Re: moving to trash not working after Sonoma upgrade

PostPosted: Wed Oct 11, 2023 8:40 am
by Mr_Noodle
Are either/both of you willing to run a test build? If so, please email in to support.