Hazel freezing and not responding

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Moderator: Mr_Noodle

Hazel freezing and not responding Sun Jul 30, 2023 9:55 pm • by sashk
Ever since I upgraded to Ventura, Hazel never worked as it should. It constantly delays processing of the rules by 20-30 minutes, when launching the app it will bounce in dock and then show up as not responding, so only force quit will work.

What am I doing wrong and are there steps which will allow to fix this behavior?
I'm using Hazel 5.2.2 on latest (13.5) macOS Ventura.
sashk
 
Posts: 6
Joined: Tue Oct 15, 2019 7:41 pm

Re: Hazel freezing and not responding Mon Jul 31, 2023 8:43 am • by Mr_Noodle
Please do the following:

- Launch Console
- Make sure your machine is selected in the left sidebar under Devices
- Enter Hazel into the search field and press return
- Click the message in the middle of the window to start streaming.
- Replicate the bug
- Send me the log messages that appear.
Mr_Noodle
Site Admin
 
Posts: 11255
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City

Re: Hazel freezing and not responding Mon Jul 31, 2023 7:59 pm • by sashk
Thanks, will do next time this happens.

Meanwhile, this is what I saw in process list when looked at Hazel related processes while this was happening.

Code: Select all
$ ps auxwww| grep -i hazel
90249   0.8  0.1 409570848  37024   ??  U     9:56PM   0:00.14 Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app/Contents/MacOS/86Z3GCJ4MF.com.noodlesoft.HazelHelper
90046   0.0  0.0        0      0   ??  ?E    9:50PM   0:00.00 (Hazel)
90257   0.0  0.1 408997904  22000   ??  SN    9:56PM   0:00.02 /Applications/Hazel.app/Contents/Helpers/hazelworker 16777229-2610196
90256   0.0  0.1 409007120  22160   ??  SN    9:56PM   0:00.02 /Applications/Hazel.app/Contents/Helpers/hazelworker 16777229-13868423
90253   0.0  0.0 408707392  14928   ??  S     9:56PM   0:00.01 /Applications/Hazel.app/Contents/Helpers/hazelnotifyd
89777   0.0  0.1 408732560  19072   ??  U     9:49PM   0:00.04 /Applications/Hazel.app/Contents/Helpers/hazelworker 16777229-38957
89640   0.0  0.1 409002592  18352   ??  U     9:43PM   0:00.03 /Applications/Hazel.app/Contents/Helpers/hazelworker trash


Note, the zombie Hazel process... This kind of got resolved overnight.
sashk
 
Posts: 6
Joined: Tue Oct 15, 2019 7:41 pm


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