"Add comment" action not working. What am I missing?

[otrecar]

Hello, everybody.

I'm really new to Hazel and the first thing I wanted to do was trying to use it to add a comment to the firmware ipsw files I use with Apple Configurator 2. But it seems I'm doing something wrong, because most times it doesn't work.





And you can see here it isn't working. The comments that do exist were written by me before buying Hazel



I'm sure it must be some dumb mistake on my part, but I can't figure it out.

Thanks in advance.

[Mr_Noodle]

Can you go through the troubleshooting guide here? https://www.noodlesoft.com/kb/hazel-tro ... ing-guide/

[otrecar]

Can you go through the troubleshooting guide here? https://www.noodlesoft.com/kb/hazel-tro ... ing-guide/

I figured out what it was. I was working on an external drive and it was formated in exFat, not APFS. macOS didn't know what to do with that. Some files were showing the comments, some weren't... But after a reboot, all the comments were lost.

I reformated the drive and it's mostly working (one of the rules isn't applying the comment, I'll have to see why).

Thanks for trying to help.