Hazel stopt working since today

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Hazel stopt working since today Tue Jan 03, 2023 11:25 am • by erveha70
as of today Hazel doesn't start anymore, the program starts up but I get a yellow bar that's says "Hazel Has Been Stopped" after a few seconds the bar disappear and than after a few sec's it reappears again...
I removed and reinstalled Hazel and than it worked again but after a restart of my Mac I had the same problem again :-( Is this a known problem and is there a fix? I run Ventura 13.2 (I'm a beta tester)
Thnx for any help coz I use Hazel a lot..
erveha70
 
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Re: Hazel stopt working since today Wed Jan 04, 2023 10:46 am • by Mr_Noodle
What version of Hazel do you have installed?

Can you do the following:

- Quit Hazel
- Launch Console
- Enter Hazel into the search field and press return.
- Click the message to start streaming log messages.
- Launch Hazel
- Email/post the log messages that appear.
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Re: Hazel stopt working since today Thu Jan 05, 2023 3:00 am • by erveha70
Hi Thnx for you're help.

I have Hazel 5.2 installed.
Wich e-mail can I use to send you the rapport?

I did found a work arround to start Hazel, When I start up hazel select a folder and then choose "Run Rules Now" than Hazel works again.
erveha70
 
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Re: Hazel stopt working since today Thu Jan 05, 2023 10:33 am • by Mr_Noodle
In Hazel, go to Help->Contact Support
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Re: Hazel stopt working since today Thu Jan 05, 2023 1:44 pm • by erveha70
Message send, hope you can find a/the problem.
erveha70
 
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Re: Hazel stopt working since today Fri Jan 06, 2023 1:24 pm • by portalzine
Hi,
stopped working for me with 5.2 as well.
When editing upload servers, the cancel button stopped working too.
Reverted back to 5.1.3 and all works again.

Ventura

Cheers
Alex
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Re: Hazel stopt working since today Mon Jan 09, 2023 10:28 am • by Mr_Noodle
The issue with the cancel button should be fixed in the next patch.

As for things not running, please gather the requested info and send it in.
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Re: Hazel stopt working since today Mon Apr 10, 2023 11:04 am • by staze
seeing this same thing...

Just sent logs, though nothing looks "wrong"
staze
 
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Re: Hazel stopt working since today Mon Apr 10, 2023 2:15 pm • by PackDude
I'm seeing a lot of references to a service connection being invalidated.
hazelworker[33111] Error in synchronous XPC communication with helper: Error Domain=NSCocoaErrorDomain Code=4097 "connection to service named 86Z3GCJ4MF.com.noodlesoft.HazelHelper" UserInfo={NSDebugDescription=connection to service named 86Z3GCJ4MF.com.noodlesoft.HazelHelper}
and
hazelworker[33111] Error in synchronous XPC communication with helper: Error Domain=NSCocoaErrorDomain Code=4099 "The connection to service named 86Z3GCJ4MF.com.noodlesoft.HazelHelper was invalidated: failed to check-in, peer may have been unloaded: mach_error=10000003." UserInfo={NSDebugDescription=The connection to service named 86Z3GCJ4MF.com.noodlesoft.HazelHelper was invalidated: failed to check-in, peer may have been unloaded: mach_error=10000003.}
I was running 5.2, checked for updates and installed 5.2.1, still getting the same error.
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Re: Hazel stopt working since today Tue Apr 11, 2023 8:31 am • by Mr_Noodle
Can you email in to support? Include your Hazel and OS version and a longer excerpt from the log.
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Re: Hazel stopt working since today Tue Apr 11, 2023 12:09 pm • by PackDude
Mr_Noodle wrote:Can you email in to support? Include your Hazel and OS version and a longer excerpt from the log.

Just sent. FYI, I've noticed that the error doesn't seem to be showing up today. I sent the entire log file, since my Mac restarted yesterday morning, the log only goes back to that time.
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