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I've noticed in the past few days that Hazel is not emptying the trash and doesn't offer to remove support files when I drag an application to the trash.

I've tried rebooting to no avail. I'm on Big Sur 11.4.

Any advice appreciated.

Check the logs via Help->View Logs.

Search for a file that is not being emptied and post/email in the relevant log excerpt.

This is the relevant part (I think), in relation to the trash not emptying.

Code: Select all

2021-07-11 01:10:15.358 hazelworker[29860] Running worker (v5.0.7) for folder with identifier: trash.
2021-07-11 01:10:15.359 hazelworker[29860] ###main load address: 0x104bf0000
2021-07-11 01:10:15.359 hazelworker[29860] ###Hazel Core load address: 0x104c34000
2021-07-11 01:10:15.359 hazelworker[29860] ###Noodle load address: 0x104ea4000
2021-07-11 01:10:15.359 hazelworker[29860] ###CK load address: 0x104d08000
2021-07-11 01:10:15.369 hazelworker[29860] Processing folder Trash
2021-07-11 01:10:16.469 hazelworker[29860] Received error while processing file /Users/jasonnewton/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/jasonnewton/.Trash, NSFilePath=/Users/jasonnewton/.Trash, NSUnderlyingError=0x14b734f40 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-11 01:10:16.471 hazelworker[29860] Received error while processing file /System/Volumes/xarts/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///System/Volumes/xarts/.Trashes/501, NSFilePath=/System/Volumes/xarts/.Trashes/501, NSUnderlyingError=0x14b75e540 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-11 01:10:16.473 hazelworker[29860] Done processing folder Trash


And when I drop an Application in the Bin, I see this in the logs.

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2021-07-15 17:54:53.893 hazelworker[87600] Running worker (v5.0.7) for folder with identifier: trash.
2021-07-15 17:54:53.894 hazelworker[87600] ###main load address: 0x10093c000
2021-07-15 17:54:53.894 hazelworker[87600] ###Hazel Core load address: 0x100978000
2021-07-15 17:54:53.894 hazelworker[87600] ###Noodle load address: 0x100a8c000
2021-07-15 17:54:53.894 hazelworker[87600] ###CK load address: 0x100a44000
2021-07-15 17:54:53.901 hazelworker[87600] Processing folder Trash
2021-07-15 17:54:54.965 hazelworker[87600] Received error while processing file /Users/jasonnewton/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/jasonnewton/.Trash, NSFilePath=/Users/jasonnewton/.Trash, NSUnderlyingError=0x12a70c1d0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-15 17:54:54.969 hazelworker[87600] Received error while processing file /System/Volumes/xarts/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///System/Volumes/xarts/.Trashes/501, NSFilePath=/System/Volumes/xarts/.Trashes/501, NSUnderlyingError=0x12a610100 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-15 17:54:54.971 hazelworker[87600] Done processing folder Trash
2021-07-15 17:54:57.952 hazelworker[87605] Running worker (v5.0.7) for folder with identifier: trash.
2021-07-15 17:54:57.953 hazelworker[87605] ###main load address: 0x100e4c000
2021-07-15 17:54:57.953 hazelworker[87605] ###Hazel Core load address: 0x100e80000
2021-07-15 17:54:57.953 hazelworker[87605] ###Noodle load address: 0x100f9c000
2021-07-15 17:54:57.953 hazelworker[87605] ###CK load address: 0x100f58000
2021-07-15 17:54:57.968 hazelworker[87605] Processing folder Trash
2021-07-15 17:54:59.042 hazelworker[87605] Received error while processing file /Users/jasonnewton/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/jasonnewton/.Trash, NSFilePath=/Users/jasonnewton/.Trash, NSUnderlyingError=0x134667080 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-15 17:54:59.047 hazelworker[87605] Received error while processing file /System/Volumes/xarts/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///System/Volumes/xarts/.Trashes/501, NSFilePath=/System/Volumes/xarts/.Trashes/501, NSUnderlyingError=0x134643680 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-07-15 17:54:59.048 hazelworker[87605] Done processing folder Trash


I should add that in every other aspect, Hazel works absolutely perfectly. It's just the issue with App Sweep and Trash not automatically deleting (which in my case is 1 hour).

It looks like privacy protections kicking in. Hazel should have prompted you to give it full disk access. If you didn't do that then do the following:

- Launch System Preferences
- Click on Security & Privacy
- Select the Privacy tab
- Go to Full Disk Access.
- Click on the lock in the lower left to allow changes.
- If Hazel is in the list, check it. If not, then add it.

Apologies for the long delay replying. After following your instructions, everything is back to normal.

Thanks again.

There is an issue with this. When I recently rebooted, Hazel lost Full Disk Access again. When I re-added it, it empties the trash but now I have multiple instances of hazel running in the activity monitor.

Hazel or hazelworker? The latter is normal as there is one process per folder.