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Complete 5.x Uninstall?

PostPosted: Fri Nov 20, 2020 5:12 pm
by learned
The more I play the more I think I have a corrupt uninstall. I'd like to totally remove all vestiges of Hazel and do a fresh install not an upgrade. Are the only components I need to remove

~/Library/Preferences/com.noodlesoft*
~/Library/Application Support/Hazel
/Applications/Hazel

I'm guessing if I do that, kill HazelHelper, reboot I should be close to a clean start.

Re: Complete 5.x Uninstall?

PostPosted: Fri Nov 20, 2020 7:00 pm
by Mr_Noodle
What is the current issue you are seeing? I would not resort to doing something this drastic until other approaches are exhausted.

Re: Complete 5.x Uninstall?

PostPosted: Fri Nov 20, 2020 8:57 pm
by noeltykay
Mr_Noodle wrote:What is the current issue you are seeing? I would not resort to doing something this drastic until other approaches are exhausted.


I am having issues with Hazel 5 and Big Sur. I upgraded the other day and none of my rules seem to be working. For example here is a screenshot of my Downloads folder and the rule to move Screen Shots to the JPEG image folder...it is not working :(

Image

Re: Complete 5.x Uninstall?

PostPosted: Fri Nov 20, 2020 10:10 pm
by dudeslife
noeltykay wrote:
Mr_Noodle wrote:What is the current issue you are seeing? I would not resort to doing something this drastic until other approaches are exhausted.


I am having issues with Hazel 5 and Big Sur. I upgraded the other day and none of my rules seem to be working. For example here is a screenshot of my Downloads folder and the rule to move Screen Shots to the JPEG image folder...it is not working :(

Image


Same issue I am having on Catalina.. I preview the rules, everything looks great. there are no log entries because nothing is happening. I have to run the rules manually to get them to do anything..

Re: Complete 5.x Uninstall?

PostPosted: Mon Nov 23, 2020 1:02 pm
by Mr_Noodle
Please follow the troubleshooting guide in regards to logs. Make sure to turn on debug mode. Post logs with the following info:

- Name of the folder being monitored
- File that should be processed but wasn't
- Rule the file was supposed to match
- Time it was added to the folder
- Excerpt from the logs around this time

Do not post any "me too" posts without the above info.