Noodlesoft Forums

Hello, I seem to be having issues with Hazel 5 on a machine running Mojave (10.14.6). After installation, a few things are happening:

– Hazel 4 rules aren't automatically transferring
– Most options in the UI toolbar are greyed out. So I am unable to import saved Rules.
– Once I quit the app, the license reverts to Trial mode. So license isn't being saved.

I've uninstalled/reinstalled with both 5.0 and 5.0.1 and it still persists. On my laptop running Big Sur (11.0.1) Hazel 5 is running fine with no issues so far.

Any help is much appreciated.

Is the pref pane still there? Can you post screenshots of this?

Mr_Noodle wrote:Is the pref pane still there? Can you post screenshots of this?

Hey Mr. Noodle, after installing Hazel 5 the Hazel 4 pref pane is removed if I follow the installation prompts.
I've attached some screenshots of the process below:

Hazel 4 pref pane


Registered


Hazel 5 app window after installation. No rules, and unable to import rules.
If I try to manually create a Rule, the folder selection dialog appears, but selecting a folder doesn't add anything to the window.


After quitting and re-opening

You can't do anything with rules until you add a folder. That said, there should be at least the Downloads folder there. Are you able to add a folder?

Mr_Noodle wrote:You can't do anything with rules until you add a folder. That said, there should be at least the Downloads folder there. Are you able to add a folder?

I'm unable to add a folder. I can get to the dialog modal to choose a folder. Once I choose a folder nothing happens. The window doesn't close, hitting Enter doesn't do anything either.

Do the following:

- Launch Console
- Enter Hazel in the search field and hit return
- Trigger the bug,
- Send me the resulting logs.

Mr_Noodle wrote:Do the following:

- Launch Console
- Enter Hazel in the search field and hit return
- Trigger the bug,
- Send me the resulting logs.

Was just getting these ready, but updated to 5.0.2 and the app seems to be running as it should now on Mojave.
It's saved my license info, and I'm able to now add folders and import rules.
So one of the fixes in the update did the trick!