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Preference pane problems

PostPosted: Tue Jan 21, 2020 10:39 pm
by Binskit
I am getting an error "could not load hazel preferences pane". I tired reinstalling but it get me nowhere.

Re: Preference pane problems

PostPosted: Wed Jan 22, 2020 11:39 am
by Mr_Noodle
What version of macOS and Hazel are you using? Did you download Hazel from this site or some other one?

Re: Preference pane problems

PostPosted: Wed Jan 22, 2020 2:17 pm
by Binskit
Latest macOS.
Hazel was downloaded from this site.
I was running it a while ago but uninstalled it.

Re: Preference pane problems

PostPosted: Thu Jan 23, 2020 11:31 am
by Mr_Noodle
Launch Console and try loading it again. Look for any error messages from System Preferences.

Re: Preference pane problems

PostPosted: Thu Jan 23, 2020 12:00 pm
by Binskit
I don’t understand “launch console”.
This is the error I get when in system preferences.

Re: Preference pane problems

PostPosted: Fri Jan 24, 2020 11:22 am
by Mr_Noodle
Console is located in /Applications/Utilities. It shows the system logs. Once that is open, trigger the problem and look for anything related to System Preferences.

Re: Preference pane problems

PostPosted: Sat Jan 25, 2020 11:43 am
by burke57
I would like to add to the discussion that I have intermittent problems with the Hazel Preference Pane refusing to close.

Hazel will still function and allow me to change rules, but when I go to close the Hazel Preference Pane, it will not let me leave. I have to Force Quit the System Preferences to make it close.

Happens approximately one out of three times I open it.

Re: Preference pane problems

PostPosted: Mon Jan 27, 2020 11:05 am
by Mr_Noodle
Do you have steps to replicate it on demand? Are you willing to collect some diagnostics that I can forward to Apple?