Problem matching comments

[Dave61]

I have a whole bunch of client files that I wish to file based on the comments. Comments are in the form:

Client - always present, always a single word (or abbreviation)
Subject - not always present, may be several words or numbers

For example:
- Acme
- Acme Proposal
- Acme Meeting 1

When there is Client only then all is well. The problem is that where Subject is present, Client is being ignored. I have checked that matching is correct (using Preview).

I cannot show you the actual files, so I have replicated the problem with some dummy files.



The rules


The Client & Subject rule




The Client rule



The result

[Mr_Noodle]

Can you show the comments on the files? Also, try using the preview function.

[Dave61]

You can see the comments in the first and last images. And, as I said, I have used the Preview function. Can post screenshots of that tomorrow.

[Dave61]

Additional screenshots as requested. I have tweaked filenames to match comments and the text in first post.

1) Show rule status


2a) Preview result - file with Client only comment = correctly fails the preview for "Client & Subject" rule


2b) Preview result - file with Client only comment = correctly passes the preview for "Client" rule


3) Preview result - file with client & single word subject = correctly passes the preview


4) Preview result - file with client & multi-word subject = correctly passes the preview


5) Actual result of running the rules = only the client only file is correctly sorted

[Mr_Noodle]

Sorry, missed the comments column in that first screenshot.

In the preview, click on the green badge on each condition. It will show you the values of things matched. Post what it shows as matching for the subject.

[Dave61]

Sorry, missed the comments column in that first screenshot.

NP

In the preview, click on the green badge on each condition.

Ooh, didn't know you could do that. Handy.

Down to business.

Initial starting point


1) Preview for client only file: fail = correct


2) Preview for client & subject file: pass = correct


3) Preview for client & extended subject file: pass = correct


And for completeness: the result of running the rules


NB I have only posted previews of the "Client & Subject" rule, which is the one giving trouble.

[Mr_Noodle]

Check the logs. Go to the "Info" section and click "View Log". Search for one of the files and post the relevant excerpt.

EDIT: Actually, nevermind. I can replicate it here now. My current build has a fix for a related issue which addresses this as well Reversing those allows me to see the problem here.

[Dave61]

Check the logs. Go to the "Info" section and click "View Log". Search for one of the files and post the relevant excerpt.

EDIT: Actually, nevermind. I can replicate it here now. My current build has a fix for a related issue which addresses this as well Reversing those allows me to see the problem here.

Great.