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New folders are getting "Cannot find folder with id:" errs

PostPosted: Sun Feb 17, 2019 8:28 pm
by greeno
All,

I've been struggling to find a fix for the issue where new folders you add to Hazel show the error "Cannot find folder with id: xxxx" in the log and the rules don't seem to run.

I've followed as many of the debugging recommendations from the previous posts and in the "before you post" entries. I'm running V4.3.4 on 10.14.3

I've removed the entry and added it back, tried on different folders, ramped up the debug info and restarted the software and the machine.

Hazel does show the folder in the interface and the rules show a match, but the rule never runs.

Any chance someone could hit me with a cluebat?

Thanks

Re: New folders are getting "Cannot find folder with id:" er

PostPosted: Mon Feb 18, 2019 11:05 am
by Mr_Noodle
Can you email your logs in to support? Click on the "Contact support" button in Hazel's "Info" section.

Re: New folders are getting "Cannot find folder with id:" er

PostPosted: Mon Feb 18, 2019 5:54 pm
by greeno
I figured out the problem. I use a utility called mackup https://github.com/lra/mackup which allows you to keep system settings in place across different Macs. It works by creating symlinks for the library folders and putting them on synced storage (iCloud Drive/dropbox etc).

I stopped Mackup working on hazel, did a reinstall and everything works as it should now.

I can echo the comments Mr Noodle makes when people have issues like this - make sure you've not got anything messing with ~/Library/Application Support/Hazel

Thanks all