Move failed - Insufficient access privileges

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Moderator: Mr_Noodle

I use Daylite, and every night Daylite makes a backup of my database into a folder that it specifies. I don't need 1,000 backups, so I tried to set Hazel to delete anything older than 5 days old.

However, it won't do it because it says it doesn't have sufficient access.

The folder is located at

HD/Users/Shared/Daylite Sever Backups

Here is the log

2011-11-04 16:53:32.048 hazelfolderwatch[75268] TurtleboyOffice_2011-10-28_11-42.dlbackup: Rule Remove Excess Backups matched.
2011-11-04 16:53:32.065 hazelfolderwatch[75268] Error moving file /Users/Shared/Daylite Server Backups/TurtleboyOffice_2011-10-28_11-42.dlbackup to /Users/Turtleboy2/.Trash/TurtleboyOffice_2011-10-28_11-42.dlbackup: -5000 - Insufficient access privileges for operation
2011-11-04 16:53:32.065 hazelfolderwatch[75268] [Error] Move failed: Could not move file TurtleboyOffice_2011-10-28_11-42.dlbackup from folder /Users/Shared/Daylite Server Backups to folder /Users/Turtleboy2/.Trash.
2011-11-04 16:53:32.065 hazelfolderwatch[75268] TurtleboyOffice_2011-10-28_13-25.dlbackup: Rule Remove Excess Backups matched.
2011-11-04 16:53:32.081 hazelfolderwatch[75268] Error moving file /Users/Shared/Daylite Server Backups/TurtleboyOffice_2011-10-28_13-25.dlbackup to /Users/Turtleboy2/.Trash/TurtleboyOffice_2011-10-28_13-25.dlbackup: -5000 - Insufficient access privileges for operation
2011-11-04 16:53:32.081 hazelfolderwatch[75268] [Error] Move failed: Could not move file TurtleboyOffice_2011-10-28_13-25.dlbackup from folder /Users/Shared/Daylite Server Backups to folder /Users/Turtleboy2/.Trash.
2011-11-04 16:53:32.082 hazelfolderwatch[75268] TurtleboyOffice_2011-10-29_09-03.dlbackup: Rule Remove Excess Backups matched.
2011-11-04 16:53:32.097 hazelfolderwatch[75268] Error moving file /Users/Shared/Daylite Server Backups/TurtleboyOffice_2011-10-29_09-03.dlbackup to /Users/Turtleboy2/.Trash/TurtleboyOffice_2011-10-29_09-03.dlbackup: -5000 - Insufficient access privileges for operation
2011-11-04 16:53:32.098 hazelfolderwatch[75268] [Error] Move failed: Could not move file TurtleboyOffice_2011-10-29_09-03.dlbackup from folder /Users/Shared/Daylite Server Backups to folder /Users/Turtleboy2/.Trash.
2011-11-04 16:53:32.098 hazelfolderwatch[75268] TurtleboyOffice_2011-10-30_09-30.dlbackup: Rule Remove Excess Backups matched.
2011-11-04 16:53:32.113 hazelfolderwatch[75268] Error moving file /Users/Shared/Daylite Server Backups/TurtleboyOffice_2011-10-30_09-30.dlbackup to /Users/Turtleboy2/.Trash/TurtleboyOffice_2011-10-30_09-30.dlbackup: -5000 - Insufficient access privileges for operation
2011-11-04 16:53:32.113 hazelfolderwatch[75268] [Error] Move failed: Could not move file TurtleboyOffice_2011-10-30_09-30.dlbackup from folder /Users/Shared/Daylite Server Backups to folder /Users/Turtleboy2/.Trash.


Thanks for any help or suggestions.
Turtleboy
 
Posts: 2
Joined: Fri Nov 04, 2011 4:53 pm

I already answered you in email but in case others are curious:

First thing is to try and move the files in Finder yourself. If you find you can't do it (or require a password), then there's something odd about the permissions that Daylite is setting. You need to contact them about that as Hazel can't control that.
Mr_Noodle
Site Admin
 
Posts: 11865
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City

I can move them myself in the finder. I think Daylite uses a hidden account to create the backups.
Turtleboy
 
Posts: 2
Joined: Fri Nov 04, 2011 4:53 pm

If you can figure out which account it is, you can try adding it (and your account) to a group and see if you can set the group permissions on the folder such that you both can write to it.
Mr_Noodle
Site Admin
 
Posts: 11865
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City


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