Hazel window and menus not appearing

Get help. Get answers. Let others lend you a hand.

Moderator: Mr_Noodle

Hazel window and menus not appearing Fri Mar 24, 2023 5:21 am • by thesaint
When I start Hazel, I get a brief flash of the outline of the window, but not the contents of the window. Same for menu items - sometimes when I click on a main menu item, I get a flash of the outline of the menu, but not the menu itself.

I have a M2 mac mini with Ventura 13.2.1 and Hazel 5.2
thesaint
 
Posts: 4
Joined: Sun Jan 02, 2011 10:44 am

Re: Hazel window and menus not appearing Fri Mar 24, 2023 5:48 am • by thesaint
As a temporary workaround I've chosen "reduce transparency" in the system settings app. Now the window shows up and the menus work as expected
thesaint
 
Posts: 4
Joined: Sun Jan 02, 2011 10:44 am

Re: Hazel window and menus not appearing Fri Mar 24, 2023 9:10 am • by Mr_Noodle
Can you post/email a screenshot of what it looked like before (if you can reproduce it)?
Mr_Noodle
Site Admin
 
Posts: 11195
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City

Re: Hazel window and menus not appearing Sat Mar 25, 2023 8:32 am • by thesaint
Sorry, I have done other troubleshooting steps and I fear I can't reproduce this any more. But I guess the transparency settings were not the culprit here, because the behavior occurred again, even with reduced transparency.

I then guessed that the new Hazel 5.2 on a M2 Mac was choking on the existing settings from the old Hazel 3.x from my Intel Mac (transported to the new machine when I restored from a Time Machine backup). I moved the Hazel folder from Application Support to the trash, but forgot to empty the trash, which probably caused additional trouble (at at least if I read the messages from the log right (see below). Really deleting the folder and and rebooting fixed the problem. If you're curious, I can send you the complete log file.

The best description for this is a that it looked like the outline (shadow) of menu items and the window were drawn, but not the menu/window contents themselves. When I moved the mouse, the shadows disappeared. I could also not make them show consistently.

First lines from the log file:
Code: Select all
2023-03-24 09:32:17.207 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] ###Arch: arm64
2023-03-24 09:32:17.207 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] ###main load address: 0x0
2023-03-24 09:32:17.207 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] ###Hazel Core load address: 0x102f44000
2023-03-24 09:32:17.208 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] ###Noodle load address: 0x10317c000
2023-03-24 09:32:17.208 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] HazelHelper v5.2 launching.
2023-03-24 09:32:17.214 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 09:32:17.219 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 09:32:17.344 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Error connecting event stream. Could not get file descriptor for file /Users/gbirke/.Trash: Operation not permitted
2023-03-24 09:32:17.347 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Error while checking uninstall log date: Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"
2023-03-24 09:32:17.386 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Deploying notifier at /Applications/Hazel.app/Contents/Helpers/hazelnotifyd
2023-03-24 09:32:17.402 hazelworker[69061] Running worker (v5.2) for folder with identifier: trash.
2023-03-24 09:32:17.402 hazelworker[69061] ###Arch: arm64
2023-03-24 09:32:17.402 hazelworker[69061] ###main load address: 0x1020a4000
2023-03-24 09:32:17.402 hazelworker[69061] ###Hazel Core load address: 0x1022f0000
2023-03-24 09:32:17.402 hazelworker[69061] ###Noodle load address: 0x1025e8000
2023-03-24 09:32:17.402 hazelworker[69061] ###CK load address: 0x1021e4000
2023-03-24 09:32:17.402 hazelworker[69061] Could not create connection to Notifier
2023-03-24 09:32:17.402 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 09:32:17.404 hazelnotifyd[69062] ###Arch: arm64
2023-03-24 09:32:17.404 hazelnotifyd[69062] ###main load address: 0x0
2023-03-24 09:32:17.405 hazelnotifyd[69062] ###Hazel Core load address: 0x104874000
2023-03-24 09:32:17.405 hazelnotifyd[69062] ###Noodle load address: 0x1046dc000
2023-03-24 09:32:17.407 hazelworker[69061] Processing folder Trash (forced)
2023-03-24 09:32:18.441 hazelworker[69061] Received error while processing file /Users/gbirke/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/gbirke/.Trash, NSFilePath=/Users/gbirke/.Trash, NSUnderlyingError=0x600002fdb1e0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2023-03-24 09:32:18.442 hazelworker[69061] Error traversing path during sizing operation file:///Users/gbirke/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/gbirke/.Trash, NSFilePath=/Users/gbirke/.Trash, NSUnderlyingError=0x600002ffb5a0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2023-03-24 09:32:18.442 hazelworker[69061] Done processing folder Trash
2023-03-24 10:02:05.446 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 10:02:08.627 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 10:04:10.139 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949
2023-03-24 10:05:57.123 86Z3GCJ4MF.com.noodlesoft.HazelHelper[69056] Cannot find folder with id: 16777224-611949


After putting back the folder from the trash, I got the following messages:
Code: Select all
2023-03-24 10:52:52.116 hazelworker[72133] ###Arch: arm64
2023-03-24 10:52:52.116 hazelworker[72133] ###main load address: 0x102a18000
2023-03-24 10:52:52.116 hazelworker[72133] ###Hazel Core load address: 0x102c64000
2023-03-24 10:52:52.116 hazelworker[72133] ###Noodle load address: 0x102f5c000
2023-03-24 10:52:52.116 hazelworker[72133] ###CK load address: 0x102b58000
2023-03-24 10:52:52.122 hazelworker[72133] Processing folder Trash
2023-03-24 10:52:53.308 hazelworker[72133] File istatmenus6.70.zip.download is busy. Skipping for now.
2023-03-24 10:52:53.327 hazelworker[72133] Could not resolve path for bookmark data: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
2023-03-24 10:52:53.376 hazelworker[72133] Could not resolve path for bookmark data: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
2023-03-24 10:52:53.410 hazelworker[72133] Could not resolve path for bookmark data: Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format."
thesaint
 
Posts: 4
Joined: Sun Jan 02, 2011 10:44 am

Re: Hazel window and menus not appearing Mon Mar 27, 2023 10:03 am • by Mr_Noodle
I think it might have been a corrupted rule being loaded. The next version should be able to load it in. The rule will still be bad but at least the app can launch.
Mr_Noodle
Site Admin
 
Posts: 11195
Joined: Sun Sep 03, 2006 1:30 am
Location: New York City


Return to Support