Hazel can't open my trash - doesn't have permission

Hazel is unable to look at my trash (which also means that App Sweep doesn't work):

When I start Hazel, I get these errors in its log ("DSS_Photos" is an external SSD):

Code: Select all: 2022-04-03 16:20:01.605 86Z3GCJ4MF.com.noodlesoft.HazelHelper[14936] Error connecting event stream. Could not get file descriptor for file /Users/david/.Trash: Operation not permitted 2022-04-03 16:20:01.606 86Z3GCJ4MF.com.noodlesoft.HazelHelper[14936] Error connecting event stream. Could not get file descriptor for file /System/Volumes/xarts/.Trashes/501: Operation not permitted 2022-04-03 16:20:01.611 86Z3GCJ4MF.com.noodlesoft.HazelHelper[14936] Error connecting event stream. Could not get file descriptor for file /Volumes/DSS_Photos/.Trashes/501: Operation not permitted

and every time Hazel tries to open the trash, I get these messages:

Code: Select all: 022-04-03 16:20:51.450 hazelworker[17106] Running worker (v5.1.1) for folder with identifier: trash. 2022-04-03 16:20:51.451 hazelworker[17106] ###main load address: 0x102100000 2022-04-03 16:20:51.452 hazelworker[17106] ###Hazel Core load address: 0x1024b0000 2022-04-03 16:20:51.452 hazelworker[17106] ###Noodle load address: 0x1027cc000 2022-04-03 16:20:51.452 hazelworker[17106] ###CK load address: 0x1022bc000 2022-04-03 16:20:51.460 hazelworker[17106] Processing folder Trash 2022-04-03 16:20:52.545 hazelworker[17106] Received error while processing file /Users/david/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/david/.Trash, NSFilePath=/Users/david/.Trash, NSUnderlyingError=0x60000223edf0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.545 hazelworker[17106] Error traversing path during sizing operation file:///Users/david/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/david/.Trash, NSFilePath=/Users/david/.Trash, NSUnderlyingError=0x6000022283f0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.550 hazelworker[17106] Received error while processing file /System/Volumes/xarts/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///System/Volumes/xarts/.Trashes/501, NSFilePath=/System/Volumes/xarts/.Trashes/501, NSUnderlyingError=0x60000221a040 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.550 hazelworker[17106] Error traversing path during sizing operation file:///System/Volumes/xarts/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///System/Volumes/xarts/.Trashes/501, NSFilePath=/System/Volumes/xarts/.Trashes/501, NSUnderlyingError=0x600002228630 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.551 hazelworker[17106] Received error while processing file /Volumes/DSS_Photos/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Volumes/DSS_Photos/.Trashes/501, NSFilePath=/Volumes/DSS_Photos/.Trashes/501, NSUnderlyingError=0x60000221a460 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.552 hazelworker[17106] Error traversing path during sizing operation file:///Volumes/DSS_Photos/.Trashes/501: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Volumes/DSS_Photos/.Trashes/501, NSFilePath=/Volumes/DSS_Photos/.Trashes/501, NSUnderlyingError=0x600002228cc0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} 2022-04-03 16:20:52.553 hazelworker[17106] Done processing folder Trash

I am running Mac OS 12.3.1 on an M1 Mac mini.

Can you suggest a fix? I even tried stopping Hazel, deleting the .Trash folder (with `sudo`), and restarting Hazel to no avail.

Thanks!

You need to give Hazel Full Disk Access. Quit and launch Hazel. It should prompt you to do so. Please follow the directions from there.

Hazel already had Full Disk Access; I stopped it, deleted it from the list in System Preferences, and restarted Hazel. Hazel prompted me to add it to the Full Disk Access list and do a Quit-and-Restart - I did, but I'm still getting the same errors.

Can I give you more debugging info?

Thanks!

Can you run the following in Terminal and send me the output:

Code: Select all: ls -ld ~/.Trash

Here it is; I saw that the directory had extended attributes, so I dumped them, too.

Code: Select all: david@office ~ > ls -ld@ ~/.Trash/ drwx------@ 2 david staff 64 Apr 4 09:31 /Users/david/.Trash/ com.apple.macl 72 david@office ~ > xattr -p -l -x com.apple.macl ~/.Trash com.apple.macl: 00000000 04 00 92 F1 44 38 9D A8 43 F4 9B D9 CB 48 AE 31 |................| 00000010 BF 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 00000020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 00000030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 |................| 00000040 00 00 00 00 00 00 00 00 |........�......| 00000048

But the problem went away overnight - I deleted an application this morning and Hazel prompted me with the usual App Sweep dialog!

Odd. Keep an eye on it and let me know if it acts up again. It might help to check if there are ACLs on the file and remove those.

There was an ACL on the .Trash directory:

Code: Select all: david@office ~ > ls -led .Trash/ drwx------@ 6 david staff 192 Apr 5 08:21 .Trash/ 0: group:everyone deny delete

I removed it with `sudo chmod -N .Trash` and I'll see how things go.

Thanks!