Hazel 5 upgrade, has not gone well.

[gkinsc]

I upgraded from Hazel 4 to 5 and it has not gone well.
I am running v 5.03 (2094) on Big Sur 11.1
I have used Hazel for years, starting with version 3.

I clicked on the install DMG icon and selected the option to move it to applications.
On the first attempt, it did not remove the sys pref pane. I deleted and re-installed, and it deleted it the second time.

The current state is:

When I open the Hazel app, after a few seconds, it posts a yellow banner: "Hazel has been stopped"
Activity monitor shows Hazelhelper (not responding)
I press the "Start hazel" button
If I mouse over the Hazel icon in the menu bar, I usually get the beach ball and no response, and (in activity monitor) the helper process is (not responding)
Pressing "Run the rules now" on my download directory which has 20-ish rules takes tens of minutes to complete.

The Hazel rules occasionally will run.
I have tried a clean install of Hazel and still have this issue (the new install still knew which directories to monitor so I missed some file).
Hazel has "Accessibility" and Full-disk Access permissions.
I reinstalled Big Sur.
I have added a NAS recently, so my Mac now has several SMB mounts.
I disabled App Sweep and, for awhile, thought that solved the issue.

What is the best way to get Hazel in a useful state?

[Mr_Noodle]

If HazelHelper is stalled (not responding), please do the following:

- Launch Activity Monitor.
- Select HazelHelper
- Do "Sample Process"
- Email in the output.

[gkinsc]

OK. I use automount and one of the mount points in the /etc/auto_xxx files was incorrect, so the directory was not mounted.
I fixed the mount connection and Hazel is happy.

Network mounts do change (at work, this has happened several times this year). It would be nice if Hazel would not get hung up on this, or at least notify you that it is having an issue. Or can you tell it to ignore mounts?

[Mr_Noodle]

In this case, all Hazel is doing is trying to access the path, possibly to check its metadata. It doesn't know anything special about it (and any attempt to find out would probably entail accessing it). Accessing it results in a hang which ends up not reporting any error.

[gkinsc]

In this case, all Hazel is doing is trying to access the path, possibly to check its metadata. It doesn't know anything special about it (and any attempt to find out would probably entail accessing it). Accessing it results in a hang which ends up not reporting any error.

Thank you.
Can I specify Hazel to ignore a path?
Does Hazel monitor all paths due to the app sweep feature?

[Mr_Noodle]

What path is it? Is Hazel monitoring a folder under it?

[nm1]

did not go well for me either...

During install, was asked whether I wanted to remove prefpane, which I said I did. It was put into the Trash and I subsequently emptied the trash once the install of Hazel 5 was complete... However, Apple Menu > System Preferences and the prefpane is still there for Hazel 4. What should I do?

This does not appear to be impacting Hazel 5 executing my rules though....

[Mr_Noodle]

Follow these instructions: https://www.noodlesoft.com/kb/i-just-in ... ill-there/

[DaveB]

I installed 5.05 today. After installing I tested a bit and rules would not execute at all. Checking the Console log I saw that there seemed to be a permissions issue on the Trash folder and a bunch of folders could not be found?

I should also mention that I selected that the Hazel preferences icon be removed from the preferences pane by the installer. But it was not removed so I removed it manually.

I rebooted the iMac and tried again. Still no joy. Rules would not run. Then I emptied the Trash manually and the rules started running. Not sure what was going on but it seems good now. I'm sharing this in case it helps others.

Code: Select all

2021-02-07 09:29:11.329 hazelworker[6709] Done processing folder Downloads
2021-02-07 09:35:51.193 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] ###main load address: 0x0
2021-02-07 09:35:51.216 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] ###Hazel Core load address: 0x106adf000
2021-02-07 09:35:51.216 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] ###Noodle load address: 0x106902000
2021-02-07 09:35:51.216 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] HazelHelper v5.0.5 launching.
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.237 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.238 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.239 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.240 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.240 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.240 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.258 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Error while checking uninstall log date: Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"
2021-02-07 09:35:51.292 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Deploying notifier at /Applications/Hazel.app/Contents/MacOS/hazelnotifyd
2021-02-07 09:35:51.307 hazelworker[6980] Running worker (v5.0.5) for folder with identifier: trash.
2021-02-07 09:35:51.307 hazelworker[6980] ###main load address: 0x10b2a0000
2021-02-07 09:35:51.307 hazelworker[6980] ###Hazel Core load address: 0x10b2db000
2021-02-07 09:35:51.307 hazelworker[6980] ###Noodle load address: 0x10b3f2000
2021-02-07 09:35:51.307 hazelworker[6980] ###CK load address: 0x10b3ab000
2021-02-07 09:35:51.307 hazelworker[6980] Could not create connection to Notifier
2021-02-07 09:35:51.308 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-747552
2021-02-07 09:35:51.308 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777223-3143399
2021-02-07 09:35:51.309 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-1329465
2021-02-07 09:35:51.309 86Z3GCJ4MF.com.noodlesoft.HazelHelper[6977] Cannot find folder with id: 16777226-5405933
2021-02-07 09:35:51.313 hazelworker[6980] Processing folder Trash (forced)
2021-02-07 09:35:51.317 hazelnotifyd[6981] ###main load address: 0x0
2021-02-07 09:35:51.317 hazelnotifyd[6981] ###Hazel Core load address: 0x10fcca000
2021-02-07 09:35:51.317 hazelnotifyd[6981] ###Noodle load address: 0x10fda1000
2021-02-07 09:35:52.424 hazelworker[6980] Received error while processing file /Users/db/.Trash: Error Domain=NSCocoaErrorDomain Code=257 "The file “Trash” couldn’t be opened because you don’t have permission to view it." UserInfo={NSURL=file:///Users/db/.Trash, NSFilePath=/Users/db/.Trash, NSUnderlyingError=0x7ff97cb052a0 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
2021-02-07 09:35:52.453 hazelworker[6980] Done processing folder Trash


System Information:

Code: Select all

Hardware Overview:

  Model Name:   iMac
  Model Identifier:   iMac19,1
  Processor Name:   8-Core Intel Core i9
  Processor Speed:   3.6 GHz
  Number of Processors:   1
  Total Number of Cores:   8
  L2 Cache (per Core):   256 KB
  L3 Cache:   16 MB
  Hyper-Threading Technology:   Enabled
  Memory:   8 GB
  Boot ROM Version:   1554.80.3.0.0
  SMC Version (system):   2.46f12


System Software Overview:

  System Version:   macOS 10.15.7 (19H512)
  Kernel Version:   Darwin 19.6.0
  Boot Volume:   Macintosh HD
  Boot Mode:   Normal
  Computer Name:   David’s iMac
  User Name:   deleted
  Secure Virtual Memory:   Enabled
  System Integrity Protection:   Enabled
  Time since boot:   1:16



[Mr_Noodle]

This really should be a separate thread as it's a different problem.

Go through your folders and do the following for each:
- Export your rules
- Remove the folder from Hazel
- Add the folder back in.
- Import your rules and re-enable as necessary.