Hazel has been stopped.

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Hazel has been stopped. Tue Nov 17, 2020 1:47 pm • by jpscharf
macOS 10.15.7

- upgrade from Hazel 4 to 5
- rules were migrated
- HazelHelper never runs

- I added Hazel to:
- Security & Privacy - Accessibility
- Security & Privacy - Full Disk Access
- Security & Privacy - Automation

Hazel Log: https://get.3i.io/Hazel.log
Hazel related entries from system log: https://get.3i.io/console-hazel.log
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Re: Hazel has been stopped. Tue Nov 17, 2020 3:32 pm • by Mr_Noodle
Logs aren't coming through (also, the SSL certs on that site has expired).
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Re: Hazel has been stopped. Tue Nov 17, 2020 6:26 pm • by jpscharf
Mr_Noodle wrote:Logs aren't coming through (also, the SSL certs on that site has expired).


Sorry about the links, try these:
https://share.intergrated.net/Hazel.log
https://share.intergrated.net/console-hazel.log
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Re: Hazel has been stopped. Wed Nov 18, 2020 11:34 am • by dbooster
Yes, I just upgraded and the same thing is happening to me. I click "Start hazel", but it doesn't work, so I close and open hazel and am greeted with the "Hazel has been stopped" message again. Rinse and repeat.
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Re: Hazel has been stopped. Wed Nov 18, 2020 11:49 am • by dbooster
I am on 10.15.4

Also upgraded from 4 to 5. Rules were transferred over, but hazelhelper also never runs for me.

I added hazel to Security - Accessibility and Full disk access, but I don't see how to add it to automation

Here is my Hazel log: https://laspina.org/misc/Hazel.log
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Re: Hazel has been stopped. Wed Nov 18, 2020 12:42 pm • by Mr_Noodle
It looks like you have the old version still running? You need to remove it. Launch SysPrefs, right-click on the Hazel icon, and select the option to remove it. Reboot.
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Re: Hazel has been stopped. Wed Nov 18, 2020 1:25 pm • by dbooster
Mr_Noodle wrote:It looks like you have the old version still running? You need to remove it. Launch SysPrefs, right-click on the Hazel icon, and select the option to remove it. Reboot.


The icon for the old version was remove from SysPrefs he first time I launched the new version, so if it's still on, how to I uninstall it?
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Re: Hazel has been stopped. Wed Nov 18, 2020 1:26 pm • by Mr_Noodle
Did you reboot?
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Re: Hazel has been stopped. Wed Nov 18, 2020 1:46 pm • by dbooster
Yep, twice
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Re: Hazel has been stopped. Wed Nov 18, 2020 2:01 pm • by Mr_Noodle
Can you email in to support?
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Re: Hazel has been stopped. Wed Nov 18, 2020 2:09 pm • by dbooster
Mr_Noodle wrote:Can you email in to support?


Just sent a support message now
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Re: Hazel has been stopped. Tue Nov 24, 2020 8:04 pm • by 7h31ll3g4l
The truth that hazel 5 doesn't work with macos catalina please fix it :!:
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Re: Hazel has been stopped. Wed Nov 25, 2020 11:07 am • by Mr_Noodle
Can you tell me how it doesn't work? I have a bunch of users who will tell you otherwise. It's not helpful to make general statements like that. If you, personally, cannot get it to work, then please provide details so I can look into it.
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Re: Hazel has been stopped. Sun Nov 29, 2020 11:36 pm • by dekaritae
Same issue, "Hazel has been stopped", HazelHelper doesn't get installed to run. Hazel 5.0.1 on Mojave 10.14.6, upgraded from most recent Hazel 4 release.

Clicking the "Start Hazel" button in the error banner produces this console error from the Hazel process:
27366555: RECEIVED OUT-OF-SEQUENCE NOTIFICATION: 0 vs 234, 513, <private>


And this error from the lsd process:
Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///Applications/Utilities/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app/Contents/, NSFilePath=/Applications/Utilities/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app/Contents/PlugIns, NSUnderlyingError=0x7fea8d7aa7c0 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}


Removing the broken "HazelHelper" Login Item and manually adding "86Z3GCJ4MF.com.noodlesoft.HazelHelper.app" causes it to show in the menu bar as normal, and rules are being parsed, but not acted on. Selecting the "Run Rules Now" menu item causes the HazelHelper process to crash with this error series:

default 20:00:23.901159 -0800 distnoted register name: com.noodlesoft.Hazel.evalExpiredNotification object: com.noodlesoft.HazelHelper token: f435f pid: 854
default 20:00:24.279592 -0800 Hazel Could not find image named 'info'.
default 20:00:24.905763 -0800 distnoted register name: com.noodlesoft.Hazel.helperLaunch object: com.noodlesoft.HazelHelper token: f44ef pid: 854
default 20:00:24.905887 -0800 distnoted register name: com.noodlesoft.Hazel.helperReady object: com.noodlesoft.HazelHelper token: f44f0 pid: 854
default 20:00:24.928300 -0800 lsd Non-fatal error enumerating at <private>, continuing: Error Domain=NSCocoaErrorDomain Code=260 "The file “PlugIns” couldn’t be opened because there is no such file." UserInfo={NSURL=PlugIns/ -- file:///Applications/Utilities/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app/Contents/, NSFilePath=/Applications/Utilities/Hazel.app/Contents/Library/LoginItems/86Z3GCJ4MF.com.noodlesoft.HazelHelper.app/Contents/PlugIns, NSUnderlyingError=0x7ffc6fdcf780 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}
default 20:00:25.180999 -0800 distnoted register name: com.noodlesoft.Hazel.interactiveUpdateCheckCompletedNotification object: com.noodlesoft.HazelHelper token: f44f1 pid: 854
default 20:00:25.181225 -0800 distnoted register name: com.noodlesoft.Hazel.schedulerDidStartNotification object: kCFNotificationAnyObject token: f44f2 pid: 854
default 20:00:25.181338 -0800 distnoted register name: com.noodlesoft.Hazel.schedulerDidStopNotification object: kCFNotificationAnyObject token: f44f3 pid: 854
default 20:00:25.725220 -0800 hazelworker UNIX error exception: 17
default 20:00:25.746247 -0800 hazelworker UNIX error exception: 17
default 20:00:25.751734 -0800 hazelworker UNIX error exception: 17
default 20:00:25.757731 -0800 hazelworker UNIX error exception: 17
default 20:00:25.886317 -0800 loginwindow -[PersistentAppsSupport applicationQuit:] | for app:HazelHelper, _appTrackingState = 2
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Re: Hazel has been stopped. Mon Nov 30, 2020 11:28 am • by Mr_Noodle
Do not add the new HazelHelper to login items. It is already being internally handled by launchd, and may cause conflicts.

If it crashed, can you send me the crash report? Under your home folder, go to Library/Logs/DiagnosticReports. Send me any Hazel-related files there.
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