Support

If you have a question or problem, there are a few places you can get an answer:


If none of the above solve your problem, then drop us a line.

If you do not receive a response, chances are that email to you is bouncing or being culled by your spam filters. Please check your spam folder and also that your email address is correct.






If reporting a bug or crash, it would be quite useful to us if you could include the following:

  • The version of Mac OS X you are running. You can find this information in "About This Mac" under the Apple menu.
  • The version of our software you are running.
  • What you were doing. Include step-by-step instructions if possible.
  • What you expected to happen.
  • What actually happened.
  • Any error messages in the Console.
  • If this is a crash report, any crash logs.