Upgrade to 3.2.7-error

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Upgrade to 3.2.7-error Tue Jun 17, 2014 6:56 pm • by PhotoBrianVA
I am able to download Hazel 3.2.7 and it extracts just fine. I get an error every time as follows:

Update Error!
An error occurred while installing the update. Please try again later.

Any suggestions?
PhotoBrianVA
 
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Joined: Tue Jun 17, 2014 6:50 pm

Re: Upgrade to 3.2.7-error Thu Jun 19, 2014 2:51 pm • by Mr_Noodle
What OS version are you running? Also, launch Console and look for errors from System Preferences while trying to load Hazel.
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Re: Upgrade to 3.2.7-error Tue Jul 08, 2014 3:29 pm • by PhotoBrianVA
I am running Maverick. Also, the SparkleUpdatedLog.log has the following...

2014-07-08 19:19:02 +0000: ===== HazelHelper.app =====
2014-07-08 19:19:06 +0000: Extracting /var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/Hazel-sparkle-3.2.7.dmg as a DMG
2014-07-08 19:19:08 +0000: copyItemAtPath:/Volumes/04E7232C-BA69-42C0-9D0D-2E5CEE2B817E/.DS_Store toPath:/var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/.DS_Store
2014-07-08 19:19:08 +0000: copyItemAtPath:/Volumes/04E7232C-BA69-42C0-9D0D-2E5CEE2B817E/.fseventsd toPath:/var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/.fseventsd
2014-07-08 19:19:08 +0000: copyItemAtPath:/Volumes/04E7232C-BA69-42C0-9D0D-2E5CEE2B817E/.TemporaryItems toPath:/var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/.TemporaryItems
2014-07-08 19:19:08 +0000: copyItemAtPath:/Volumes/04E7232C-BA69-42C0-9D0D-2E5CEE2B817E/background.png toPath:/var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/background.png
2014-07-08 19:19:08 +0000: copyItemAtPath:/Volumes/04E7232C-BA69-42C0-9D0D-2E5CEE2B817E/Hazel.prefPane toPath:/var/folders/p3/ry589b013nxc76lff_9qgpg80000gn/T/Hazel 3.2.7 1/Hazel.prefPane
2014-07-08 19:22:10 +0000: Sparkle Error: An error occurred while installing the update. Please try again later.
2014-07-08 19:22:10 +0000: Sparkle Error (continued): Couldn't move /Users/Brian/Library/PreferencePanes/Hazel.prefPane to /Users/Brian/.Trash/Hazel (1077).prefPane.

It appears to me that Hazel can't trash the older version. However, I have tried installing the update by deleting the panel and I can do that but I still get the same message when I try a fresh install of Hazel.
PhotoBrianVA
 
Posts: 2
Joined: Tue Jun 17, 2014 6:50 pm

Re: Upgrade to 3.2.7-error Wed Jul 09, 2014 11:04 am • by Mr_Noodle
Try looking at the permissions both in your Library/PreferencePanes and the trash. Also, if you try and throw it away manually, does it ask for a password?
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